Terms and Conditions

Table of Contents

1. Definitions

As used herein, the following terms shall have the following meanings:

Company / TRESSI:
The Real Estate Strategists’ Solutions Inc. (“TRESSI”), owner and operator of the platform cre-book.

Platform / Product / Marketplace:
The website and mobile application branded as cre-book, including its associated tools, features, and services.

Advertisement:
A listing for the sale or lease of real estate, including all related information, data, and media submitted by users.

User:
Any individual or entity that creates an account on cre-book, including Property Finders and Property Advertisers.

Property Finder:
A User who accesses Advertisements to search for or inquire about real estate.

Property Advertiser:
A User who submits Advertisements to market properties for sale or lease. This includes property owners, brokers, or agents.

Submitted Content:
Any information, data, text, photographs, videos, or other materials submitted to the Platform by Users.

Admin:
The authorized representatives of cre-book responsible for reviewing, approving, publishing, and monitoring Advertisements.

2. Acceptance of Terms

By creating an account or using cre-book, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as amended from time to time. If you do not agree, you may not use the Platform.

3. User Accounts

Eligibility:
You must be at least 18 years old to register. By registering, you represent that you have the legal capacity to enter into binding agreements.

Account Types:
Users may act as a Property Finder, Property Advertiser, or both.

Corporate Accounts:
Corporate Users are recommended to establish their own internal rules for use of the Platform. While TRESSI may arrange custom account rules, these must be properly communicated and agreed to in writing.

Inactive Accounts:
Accounts inactive for more than one (1) year may be deactivated.

Verification:
Property Advertisers may be required to submit proof of identity documents if deemed necessary by Admins. Fully verified Users will be granted a “TW Badge” displayed on their profile.

Proof of Ownership:
Proof of property ownership is required only when a property owner seeks to claim an Advertisement already paid for and posted by another party (e.g., an agent). In such cases:

• The property owner must provide valid proof of ownership.

• The owner must wait until the current advertiser’s term expires.

• The owner must pay for the Advertisement in advance.

4. Permitted Uses

• Property Finders may use Advertisements solely for their own property search purposes.

• Property Finder use of advertiser contact information is restricted to inquiries for legitimate property interest. Re-publication, scraping, or sharing of advertiser data on third-party platforms without express written consent from the advertiser is strictly prohibited.

• Advertisers may submit Advertisements for properties they own or are authorized to represent.

• Users may not misuse the Platform to harass, spam, defraud, or engage in unlawful activities.

5. Advertisement Requirements

Completeness:
All required fields in the advertising form must be completed truthfully.

Full Address:
Advertisers must display full property addresses to prevent duplicate entries.

Proof of Ownership (Conditional):
Required only when a property owner claims an Advertisement already posted by another advertiser, as detailed under Section 3.

Licensing:
Brokers/agents must represent that they are properly licensed where required.

Prohibited Content:
Advertisements connected to criminal case records, unlawful activity, or properties under active criminal investigation are strictly prohibited.

Approval:
Advertisements are not automatically published. Admins review and approve all submissions for compliance and accuracy. Any revisions require re-approval.

Staleness:
Advertisements not updated within 12 months may be removed or marked off-market.

6. Inquiries and Responsiveness

• Inquiries made on Advertisements will be forwarded to the nominated contact email, mobile number, or phone number of the advertiser.

• Advertisers are strongly encouraged to respond promptly to maintain trust.

• Advertisers who consistently fail to respond in a timely manner may be flagged and placed lower in search results.

7. Fees, Payments, and Refunds

1. Fees:
Advertisers are responsible for paying applicable fees for posting Advertisements, subject to the terms of their selected plan.

2. Taxes and Fees:
Advertisers are responsible for any applicable taxes, duties, or transaction fees imposed by their jurisdiction or payment provider.

3. Payment Verification and Fraud Prevention:
cre-book reserves the right to verify payment authenticity and may delay publication pending fraud checks. Fraudulent activity may result in suspension or termination.

4. Invoices and Receipts:
Upon successful payment, advertisers will receive a digital invoice and receipt.

5. Refunds:
Refunds may be granted only in limited cases, subject to review. Refunds may be provided via the original payment method or as platform credits.

6. Platform Credits:
Credits are non-transferable, valid for 12 months, and may only be applied to future Advertisements or eligible services.

7. Dispute Resolution for Payments:
Disputes must be submitted to support@cre-book.com within 14 calendar days of the transaction date.

8. Termination

1. Termination by User:
Users may terminate by removing Advertisements from their dashboard or by contacting support. Verification may be required.

2. Termination by TRESSI:
Accounts may be suspended or terminated for breaches of these Terms, fraudulent content, harassment, non-payment, or legal/regulatory requirements.

3. Immediate Suspension:
Accounts may be immediately suspended if user activity threatens platform integrity, user safety, or legal compliance.

4. Effect of Termination:
All licenses cease, data may be retained for compliance, and no refunds are provided unless required by law.

5. Reinstatement:
Requests for reinstatement may be approved at TRESSI’s sole discretion, subject to verification, outstanding payments, or compliance measures.

6. Survival:
Certain provisions (e.g., Intellectual Property, Limitation of Liability, Indemnification, Governing Law) survive termination.

9. Intellectual Property and Content Rights

• All intellectual property rights in cre-book’s platform, design, and features remain the sole property of TRESSI.

• By submitting content, advertisers grant cre-book a license to display, reproduce, and promote the content.

• Users may not scrape, copy, reverse-engineer, or republish any part of the Platform.

cre-book reserves the right to use anonymized or aggregated content for marketing, research, and analytics purposes.

10. Security, Compliance, and Fair Use

• Users must not engage in activities that disrupt platform stability or security.

cre-book reserves the right to report fraudulent or unlawful activity to competent authorities.

• Users agree to comply with applicable property, zoning, advertising, data privacy, and consumer protection laws in their jurisdiction.

• Users must not attempt to bypass platform rules, manipulate search rankings, or undermine other users’ rights.

11. Limitation of Liability

cre-book provides the platform on an “as is” and “as available” basis. It makes no warranties regarding accuracy, availability, or suitability of content. To the maximum extent permitted by law, TRESSI is not liable for any indirect, incidental, punitive, or consequential damages arising from use of the Platform.

12. Indemnification

Users agree to indemnify and hold harmless TRESSI, its affiliates, officers, directors, and employees from claims, damages, or liabilities arising out of:

• User’s Submitted Content,

• Breach of these Terms, or

• Violation of applicable laws.

13. Dispute Resolution

• Disputes should first be resolved through good faith negotiation between the parties.

• If unresolved, disputes may be referred to arbitration or mediation in the jurisdiction of TRESSI’s principal place of business, unless otherwise required by law.

• Users may have additional statutory rights under local consumer or data privacy laws.

14. Changes to Terms

1. Right to Modify:
TRESSI may amend these Terms at any time.

2. Notice of Changes:
Users will be notified via dashboard notice, direct email, or updated Terms with revised effective date.

3. Continued Use:
Continued use of the Platform after changes constitutes acceptance.

4. Version Control:
TRESSI may maintain archives of prior versions.

5. Jurisdictional Compliance:
Changes will comply with Japan’s APPI, the Philippines’ Data Privacy Act, and other applicable laws.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Users accessing the Platform from other jurisdictions are responsible for compliance with local laws.

16. Miscellaneous

• These Terms constitute the entire agreement between Users and TRESSI regarding the use of cre-book.

• If any provision is held unenforceable, the remainder shall continue in effect.

• Headings are for reference only.

• The English version of these Terms shall prevail over any translations.

Contact Information

For questions, support, or termination requests, please contact:

support@cre-book.com